Terms and Conditions

Welcome to Tracit.ng, a platform operated by Tracit Technology Limited, a company registered in Nigeria

Last Updated: 03/03/2025

Welcome to Tracit.ng, a platform operated by Tracit Technology Limited, a company registered in Nigeria with its principal place of business at 40 Ajose Street, Mende, Maryland, Lagos. These Terms and Conditions ("Terms") govern your access to and use of our services and platform.

By accessing or using our website or mobile application, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

1. Company Information

Legal Name: Tracit Technology Limited
Address: 40 Ajose Street, Mende, Maryland, Lagos, Nigeria
Email: [email protected]
Phone: +2348177235627
Website: https://tracit.ng

2. Description of Services

Tracit provides a Software-as-a-Service (SaaS) platform designed to optimize and manage package delivery operations for courier companies in Nigeria. Our web and mobile applications enable companies to streamline their delivery processes, improve logistics, and enhance customer satisfaction.

3. Payment and Pricing

All payments for our services are processed through secure payment gateways, including Paystack and Flutterwave. We accept payment via card and bank transfer.

All prices listed on our platform are in Nigerian Naira (NGN) and are inclusive of applicable VAT.

4. Refund and Cancellation Policy

As Tracit only offers digital services and not physical products, we do not offer refunds or returns. All payments made for the use of our platform are final.

5. User Accounts

To use our platform, users are required to create an account. You must be at least 18 years old to register.

You are responsible for maintaining the confidentiality of your account login credentials and for all activities under your account. We reserve the right to suspend or terminate accounts that violate our Terms.

6. Privacy and Data Collection

We collect personal information, including name, email, and address, to facilitate the use of our platform. We use Google Analytics to understand user behavior and improve our services.

We do not sell or share user data with third parties.

For more details, please refer to our [Privacy Policy].

7. Cookies

Our platform uses cookies to enhance your user experience. By using our website, you consent to the use of cookies in accordance with our Privacy Policy.

8. Limitations and Disclaimers

Our services are provided "as-is" and "as available" without warranties of any kind, either express or implied.

Tracit Technology Limited shall not be held liable for any misuse of the platform or for any direct, indirect, incidental, or consequential damages arising from its use.

9. Prohibited Activities

You agree not to:

• Engage in fraudulent activity

• Reverse-engineer, decompile, or tamper with the platform

• Use the platform for spamming or malicious purposes

• Violate any applicable laws or regulations

10. Modifications

We reserve the right to modify these Terms at any time. Updates will be reflected on this page. Continued use of our services constitutes acceptance of the updated Terms.

11. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the Federal Republic of Nigeria. Any disputes arising from the use of our services shall be resolved through arbitration or in the courts of Nigeria, as deemed appropriate by Tracit Technology Limited.

12. Termination of Use

We reserve the right to terminate or suspend access to our platform at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

If you have any questions about these Terms, please contact us at [email protected].

Thank you for choosing Tracit.

Tracit Technology Limited