How it works
At Tracit, we've simplified delivery logistics into an efficient, step-by-step process that ensures smooth operations for courier companies, merchants, and delivery agents. Here's how it works:
Step 1: Become a Tracit Partner
Courier companies begin their journey with Tracit by signing up as a partner. The onboarding process is quick and easy, allowing you to access your dashboard and begin transforming your delivery operations in no time.
Step 2: Onboard Merchants and Delivery Agents
Once successfully registered, courier companies can start onboarding merchants and delivery agents directly from their dashboards. This seamless process ensures that all stakeholders are connected in one centralized platform.
- Merchants: Merchants gain access to their dashboards, where they can manage their orders, schedule pick-ups, and monitor deliveries.
- Delivery Agents: Delivery agents are added to the system and equipped to receive assignments, track routes, and complete deliveries efficiently.
Step 3: Schedule Pick-Ups and Deliveries
Merchants can now schedule pick-ups and deliveries directly from their dashboards. These orders are then visible to the courier company, which assigns them to available delivery agents. The process ensures that tasks are well-coordinated and handled efficiently.
Step 4: Assign Deliveries and Optimize Routes
Courier companies assign the scheduled deliveries to their delivery agents. Using Tracit's AI-powered technology, the application recommends the most efficient delivery routes. This ensures faster deliveries and reduces operational costs like fuel and time wastage.
Step 5: Real-Time Tracking
Transparency is key, and Tracit ensures all stakeholders are kept in the loop:
- Courier Companies, Merchants, and Customers can track the parcel's location in real-time.
- Delivery Agents can provide updates throughout the journey, giving everyone peace of mind and ensuring trust.
Step 6: Pay-As-You-Go with Tracit Tokens
To use Tracit's powerful platform, courier companies must top up their app wallet with tokens. These tokens are deducted per-delivery basis, offering a pay-as-you-go model that ensures cost-effectiveness and scalability.
Why Tracit?
From onboarding merchants and delivery agents to ensuring real-time tracking and efficient delivery routes, Tracit provides an end-to-end solution that simplifies and elevates delivery operations. Join the growing number of courier companies who trust Tracit to optimize their business and delight customers.
Start your journey with Tracit today—Deliver Smarter, Faster, Better!

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From merchants to customers, Tracit ensures seamless operations and complete transparency.