Everything Tracit does — in one tour.
From the dispatch console to zone-based pricing, here's the full picture of what your team gets when you run deliveries on Tracit.
The core of every delivery.
One console for every order.
Create, assign and reassign deliveries from a single interface built around real ops workflows. Reassignment is one click; the new rider is notified instantly.
- Multi-courier and multi-merchant dispatch
- Drag-to-route across active riders
- Reroute, cancel or reschedule in-flight
Live GPS & status events
Every order flows through clean, time-stamped status events from creation to delivered. Customers tap a link and see exactly where their parcel is.
< 20m
Average time from signup to first dispatched delivery.
Auto SMS, email & push
The right notification fires on every status change — your team never types "your order is on the way" again.
Proof of delivery
Capture pickup and delivery photos, customer signature, and a one-time SMS code from the receiver — every proof attached to the order.
- Photo proofs at pickup & handover
- Receiver SMS confirmation code
- Full event timeline
100%
End-to-end delivery flow — from order capture to billing reconciliation.
Pricing that prices itself.
Zones & surcharges
Group states into zones, set directional zone-to-zone surcharges, and apply remote-area fees per city — all transparent on every quote.
Weight tiers & volumetric
Free-weight thresholds, per-kg overage pricing and a configurable volumetric divisor — Tracit picks the chargeable weight automatically.
Service-type rules
Define same-day, next-day or scheduled premiums as a flat fee or multiplier. Riders see the right service level on every job.
Full breakdown on every quote
Base rate, weight surcharge, remote-area fee, zone surcharge, service premium — every component shown to your team and your customer.
Scale without scaling headcount.
Your courier-branded URL.
Give merchants and end-customers a public link — `tracit.com/book/your-name` — that creates orders straight into your dashboard. Live quote, address autocomplete, full service catalog inherited.
- Branded with your logo, dark-mode aware
- Auto-creates merchants on first booking
- Live pricing as the form is filled
Bulk CSV import
Drop a CSV and Tracit validates, dedupes and queues every row. Per-row progress and error reporting keeps merchants in the loop.
Order sync, end-to-end
Orders, customers and addresses sync automatically. Status updates flow back.
Subscriptions & tokens
Plan-based feature flags, per-merchant overrides and SMS token wallets.
Reporting & reconciliation
Order activity, COD reconciliation, agent performance and merchant volume — at a glance, exportable to CSV or your warehouse.
Built for the road, not the desk.
Riders see their next job, scan parcels, capture proofs and send status updates from their phone — no desktop required. Optimised for low bandwidth and one-handed use.
Offline-tolerant
Status updates queue when signal drops and sync the moment connection returns.
COD reconciliation
Cash collected per route is recorded and reconciled against the dispatcher console.
Built-in routing
Drivers tap once for turn-by-turn directions in their map app of choice.