Your dispatcher is glued to WhatsApp
Phone calls, screenshots, and forwarded messages — every single job needs at least three tools and a prayer nothing gets lost in chat.
~12 hrs/week lost to coordinationFor courier operators in Nigeria
Run your courier business like a real operation.
Stop juggling WhatsApp, Excel, and phone calls to get orders out the door. Tracit gives your team one dashboard to dispatch riders, track deliveries live, and keep every customer updated — automatically.
- Cut dispatch time by 3× — one screen, no WhatsApp back-and-forth
- Customers get live tracking — zero "where is my order?" calls
- Onboard merchants and riders in minutes, not days
- Go live in 20 minutes — free onboarding, no credit card needed
No credit card · 14-day full-feature trial · Cancel anytime
Trusted by courier teams across Nigeria
ShipEzyZull ExpressNeutriherbsLagos GoFastPaxiMoveKloudShip
The dispatch tax you’re paying today
Manual dispatch is quietly bleeding your margin.
Most courier teams in Nigeria stitch together WhatsApp, Excel, and phone calls to get jobs out. Here’s what that costs every single week.
Customers have no idea where their parcel is
"Where is my order?" piles up. Your team types the same status update 20 times a day, and customers still call riders directly.
~30% of support volume is status checksYou can’t see what’s actually profitable
COD reconciliation lives in someone’s head. Duplicate dispatches happen. You only spot the margin leaks at month-end — after the money is gone.
~7% margin leak from missed CODWhat courier teams see in the first 30 days on Tracit
How rollout works
From signed up to dispatching in three steps.
No IT team needed. No lengthy implementation. Most teams are live the same day they book their demo.
Book a 30-minute walkthrough
Pick a time slot. We’ll build sample dispatch flows tailored to your volume and delivery zones — not a generic slide deck.
No preparation neededWe import your data and onboard your team
Your existing merchants, riders, and pricing zones — moved over for you at no cost. Your team gets named accounts and a guided first dispatch.
Free data migrationGo live the same week
Most teams dispatch their first real order during the call itself. Free onboarding support stays with you for the first 30 days via WhatsApp or email.
Support for first 30 daysCustomer outcomes
Courier teams shipping more — with less stress.
“Before Tracit our dispatcher ran everything from WhatsApp. Within two weeks of switching, our pickup-to-delivery time dropped 38% and we stopped losing jobs to confusion.”
“The branded booking link replaced our Google Form overnight. Customers self-book with proper addresses and we just confirm. Our merchant churn is the lowest it’s ever been.”
“Onboarding was honestly the smoothest tool rollout I’ve done. We were dispatching real deliveries on Tracit before lunch on day one. The team adopted it without a single training session.”
Why Tracit, not a spreadsheet
The difference between “we manage” and “we operate.”
Spreadsheets and generic CRMs weren’t built for courier dispatch. Here’s how Tracit stacks up on the work that actually matters every day.
| What you get | Tracit | WhatsApp + Spreadsheets | Generic CRM |
|---|---|---|---|
| Live rider trackingCustomers + dispatchers see ETAs without phone calls. | Yes | No | Partial |
| Live fleet visibility mapSee every active rider on a single map in real time. | Yes | No | No |
| Geo-fencing alertsGet notified when riders leave or enter delivery zones. | Yes | No | No |
| Proof of deliveryVerification code + photo capture on the rider app. | Yes | No | No |
| Branded public booking linkCustomers self-book — no copy-pasting into a sheet. | Yes | No | No |
| Bulk order upload (Excel / CSV)Import hundreds of orders at once — no manual entry. | Yes | Partial | No |
| Zone-based pricing engineDynamic delivery quotes based on weight, distance, and zone. | Yes | Partial | No |
| Multi-merchant onboardingEach merchant gets their own login + branded booking link. | Yes | No | Partial |
| Automated SMS / email / in-app updatesEvery status change pings the customer automatically. | Yes | No | Partial |
| Pay-as-you-go token walletPrepaid delivery credits visible in the dashboard at all times. | Yes | No | No |
| Shopify, WooCommerce & Zoho integrationsOrders flow in automatically — no manual import needed. | Yes | No | Partial |
| Custom API + webhooksConnect any tool your team already uses. | Yes | No | Partial |
| Analytics dashboardTrack delivery performance, COD, and rider metrics. | Yes | No | Partial |
| Built-in rider mobile appRiders accept jobs and submit proof-of-delivery on their phone. | Yes | No | Partial |
| Free onboarding & data migrationWe import your merchants, riders, and zones at no extra cost. | Yes | No | No |
| Time to go liveSign-up to first dispatched delivery. | < 20 minutes | 1–2 days | 2+ weeks |
Switching is low risk
Try Tracit — without betting your operation on it.
We know switching tools feels risky. That’s exactly why we’ve removed every barrier we could find.
14-day free trial
Full access to every paid feature. No credit card needed. Cancel anytime in one click.
Free onboarding & data import
A Tracit operator imports your existing merchants, riders, and pricing zones — at zero extra cost.
Dedicated launch support
Direct line to your onboarding lead for the first 30 days via WhatsApp, email, or call — your pick.
Your data stays yours
Encrypted in transit and at rest. Export everything to CSV any time. We never sell customer data.
Simple, fair pricing
Plans for every stage of your courier business.
Start free with no commitment. Upgrade as your delivery volume grows. Every plan includes onboarding support so you're live and dispatching — not stuck configuring.
Starter
Start tracking, dispatching, and delivering from day one.
Freeforever
50 FREE orders on signupThen ₦50 per extra order
- Real-time parcel tracking
- Proof of delivery (code + photo)
- Custom-branded booking form
- Pay-as-you-go token wallet
- Admin app + rider app
- Vendor & customer portal
- Basic analytics dashboard
- Up to 10 rider accounts
- Rider management
- Email support · 24h response
- Email & in-app notifications
- SMS notifications
- Bulk order upload (Excel/CSV)
- Live fleet visibility map
No card required. Free forever — keep the welcome orders.
Pro
Built for courier businesses ready to scale fast.
₦45,000/ month
10% offon every additional order
1,000 orders / month includedThen ₦45 per extra ordersave 10%+ 50 FREE orders on signup
- Everything in Starter, plus
- Advanced analytics dashboard
- Up to 50 rider accounts
- Live fleet visibility map
- Bulk order upload (Excel/CSV)
- SMS notifications
- Email support · 4h response
- E-commerce integrations
- Custom API access
- Geo-fencing alerts
No card required for the 14-day trial. Cancel anytime.
Business
The complete operating system for your logistics business.
₦80,000/ month
20% offon every additional order
2,000 orders / month includedThen ₦40 per extra ordersave 20%+ 50 FREE orders on signup
- Everything in Pro, plus
- Unlimited rider accounts
- Geo-fencing alerts
- Shopify, WooCommerce & Zoho integrations
- Custom API access
- Email & phone support · 2h response
No card required for the 14-day trial. Cancel anytime.
Enterprise
Enterprise-grade delivery management, built for Africa.
Customcontract & SLA
Custom order volumeNegotiated rate+ 50 FREE orders on signup
- Everything in Business, plus
- Dedicated account manager
- Multi-country setup
- Custom onboarding & migration
- SLA-backed uptime guarantee
- White-label platform
- 24/7 priority phone support
A real account exec will reach out within one business day.
FAQs
Honest answers to the questions you’d ask on a call.
Who is Tracit built for?
Courier and last-mile delivery businesses in Nigeria — dispatching anywhere from a few hundred to tens of thousands of orders monthly. If you have at least one dispatcher and one rider, Tracit fits your operation.
How fast can our team actually go live?
Most teams dispatch their first real order within 20 minutes of starting onboarding. The longest part is importing your historical data — we handle that for you in the background while your team is already live.
What does the demo actually cover?
A live 30-minute walkthrough where we set up your account, import sample orders, and run the full dispatch flow — pickup, live tracking, customer notification, proof-of-delivery, and COD reconciliation. No slide deck, no generic demo.
Do you integrate with tools we already use?
Yes — native Shopify, WooCommerce, and Zoho integrations, plus a full REST API and webhooks. Custom connectors can be shipped in days when needed.
What if we want to cancel?
One click in your dashboard. No annual lock-ins on Starter or Pro plans. Export every order and merchant record to CSV before you leave — your data always belongs to you.
How does pricing work?
You choose a plan — Starter is free forever — and each plan includes a delivery allowance per billing cycle. Each dispatched delivery uses one token. Your balance is always visible in the dashboard. Paid plans unlock discounted per-token rates as you scale.
Different question? Ask it on the demo →
Ready when you are
Stop running dispatch on guesswork.
Book a 30-minute walkthrough. We’ll set up your account live, import sample orders, and get your first dispatch out the door before the call ends.
No credit card · No long contract · Free onboarding included